FSG Prints Delivers a Better Customer Experience With Corso
"We’ve had a great experience with Corso. As our business has grown, we’ve needed more and more help keeping our customers happy. With the issues plaguing the supply chain, logistics and the post office, it became clear we needed to use package insurance. We initially used another package insurance app for a few years, and they were a huge help. One day we got an email from Nathan and I decided to look into their product. They promised that they would do more for us than the previous company, and they have followed through with everything! Corso Green Shipping Protection has:
- Connected with us via Slack to facilitate easy communication.
- Resolved all claims promptly.
- Provided us with guidance to help increase awareness of, and engagement with their product for our customers.
- Reduced our carbon footprint.
- Treated our customers as if they were their own. They’re easy to work with, friendly and motivated to grow with your business."
- Ian Graham, Operations Manager, FSG Prints
Over 98% of FSG customers give Corso a 5 star review. With a 100% satisfaction goal, we won't rest until all customers are completely satisfied.
Corso replaces over 16 orders at full MSRP with ZERO denied claims every month. FSG enjoys the increased revenue, and happy customers.
Corso responds to FSG customers within 1 hour and 19 minutes and reaches a full resolution within 3 hours of first contact.
21 Metric Tons
FSG has offset over 21 MT of carbon, that's the same as 10 homes' energy use for a full year!